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REFUNDS & RETURNS
We want you to love your Pegy purchases as much as we love selling them however if you are not happy with any of your Pegy items we are more than happy to refund, exchange or credit your purchase.
For a refund or exchange to be given upon receiving your purchase you have 21 days in which to try on your purchase. For a refund or exchange to be applied to a purchase all tickets and protective hygiene elements must be intact an unaltered – for the health and safety of our customers there are no exceptions to this policy.
If you wish to receive a refund or exchange a product you must send a request to email@example.com within 7 days of purchase. A member of the Pegy team will be in contact with you within 2 business days to discuss your refund and exchange options.
All merchandise that is correctly returned in accordance with the conditions below will be credited to the purchaser’s credit card, with the exception of:
Please note Goods and Services Tax (GST) will be refunded as part of the purchase price.
We are more than happy to exchange a garment for an alternate size, if we have it available. If we do not have the required size an alternate style, a refund will be offered. Items that are considered faulty are those that are received in a damaged condition or if the product fails due to manufacturers error. Wear and tear to a product is not a sign that the item is faulty, and it is the responsibility of the purchaser to take appropriate care of their products.
If you have any further queries regarding your return please email firstname.lastname@example.org.